1&O

INDEPENDENT PROFESSIONAL SERVICES
CANADA
EST. 2018

Content
systems for
complex
Organizations.

  • Content Design
  • Technical Writing
  • Knowledge Management
  • Communications

1&O designs, structures and writes the information that sits between organizations, their products and the people who use them.

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01 / PRACTICE

INDEPENDENT
ESTABLISHED 2018
CANADA

We make complex
information usable.

1&O works on the information inside complex organizations: how it's structured, written, governed and understood.

Our practice spans content design, technical writing, knowledge management and communications.

CAPABILITIES / 01—04

02 / EXPERIENCE

Work across systems,
sectors and scales.

Our experience spans financial services, healthcare, technology, automotive, hospitality and complex enterprise environments.

Selected experience includes work delivered directly and through consulting and agency engagements.

  • DELOITTEPROFESSIONAL SERVICESCONTENT STRATEGY
  • EYPROFESSIONAL SERVICESCOMMUNICATIONS
  • BMOFINANCIAL SERVICESDIGITAL BANKING
  • COMMONSPIRIT HEALTHHEALTHCAREDIGITAL HEALTH
  • SURESCRIPTSHEALTHCAREDIGITAL EXPERIENCE

03 / METHOD

The deliverable
isn't always
the document.

Sometimes it's the rule behind the document. The taxonomy behind the interface. The governance behind the language. The system that makes the next hundred pieces of content easier to produce and maintain.

1&O works upstream of the words when the problem requires it.

04 / COMPANY

Small by design.

1&O DESIGN INC. is an independent professional services company established in Canada in 2018.

The practice is led by Vikash Dass, a content designer and strategist whose experience spans complex digital products, regulated industries and enterprise content systems.

LEGAL NAME
1&O DESIGN INC.
ESTABLISHED
2018
LOCATION
CANADA
DELIVERY
REMOTE / VIRTUAL
PRACTICE
CONTENT DESIGNTECHNICAL WRITINGKNOWLEDGE MANAGEMENTCOMMUNICATIONS